Samsung – the South Korean tech giant, can never forget the nightmare the company faced with its Galaxy Note 7 for its exploding batteries. As the result, Samsung was left with no other option to recall the Note 7 from around the globe.

Unfortunately, Samsung’s latest Galaxy Note 8 has also been reported with another sort of issue with its batteries; this time not exploding but not charging!

Many Galaxy Note 8 users surfaced on Reddit and Piunikaweb claiming their devices were unable to turn on or charge once the battery hits 0% by chance. Once the battery of the Note 8 drops down at 0%, the device refuses to turn on or charge.

Some of the users exercised other options by replacing cables and chargers to charge the smartphone but could not succeed; concluding the device as a faulty one.

In response, a representative from Samsung US confirmed that the manufacturers are aware of the fault and will address it soon. As he says,

This particular problem with the Note 8 not turning on is definitely something that we want to get addressed immediately.

As of now, almost all Galaxy Note 8 phones from all the carriers including Verizon Wireless, T-Mobile, and Sprint are facing the same problem. The issue is serious, but it’s not widespread, so it’s likely that Samsung will be resolving this problem immediately.

If you are also facing the same issue in your Galaxy Note 8 let us know in comments below.